{"id":34984,"date":"2026-10-24T18:41:33","date_gmt":"2026-10-24T16:41:33","guid":{"rendered":"https:\/\/prixsoft.com\/fr\/?p=34984"},"modified":"2026-10-24T19:58:50","modified_gmt":"2026-10-24T17:58:50","slug":"faux-renouvellement-antivirus-reconnaitre-arnaque","status":"publish","type":"post","link":"https:\/\/prixsoft.com\/fr\/faux-renouvellement-antivirus-reconnaitre-arnaque\/","title":{"rendered":"Faux renouvellement d\u2019antivirus : comment v\u00e9rifier un message suspect"},"content":{"rendered":"<p>\u00ab Votre protection expire aujourd\u2019hui \u00bb : le message para\u00eet familier, utilise un logo connu et vous pousse \u00e0 payer imm\u00e9diatement. Il peut s\u2019agir d\u2019un rappel l\u00e9gitime, mais aussi d\u2019une imitation. La bonne d\u00e9marche consiste \u00e0 v\u00e9rifier votre abonnement par un autre chemin, avant de saisir une donn\u00e9e bancaire ou un mot de passe.<\/p>\n<h2>V\u00e9rifiez l\u2019abonnement dans votre application<\/h2>\n<p>Ouvrez vous-m\u00eame l\u2019antivirus install\u00e9 ou le site officiel de l\u2019\u00e9diteur, \u00e0 partir d\u2019un favori connu ou d\u2019une adresse v\u00e9rifi\u00e9e. Consultez votre compte, le nom de l\u2019offre et la date d\u2019\u00e9ch\u00e9ance. Comparez-les \u00e0 votre facture. Une diff\u00e9rence ne prouve pas automatiquement une fraude : vous pouvez avoir plusieurs abonnements ou plusieurs comptes. Elle justifie cependant de v\u00e9rifier avant de payer.<\/p>\n<h2>Les indices \u00e0 regarder ensemble<\/h2>\n<ul>\n<li>Vous ne reconnaissez pas le produit ou le compte concern\u00e9.<\/li>\n<li>Le message exige une action imm\u00e9diate, un paiement inhabituel ou un appel vers un num\u00e9ro inconnu.<\/li>\n<li>L\u2019adresse d\u2019exp\u00e9dition ou la destination du lien ne correspond pas \u00e0 l\u2019organisation annonc\u00e9e.<\/li>\n<li>On vous demande un code de connexion ou l\u2019installation d\u2019un outil de prise en main \u00e0 distance.<\/li>\n<\/ul>\n<p>Un logo r\u00e9ussi et un fran\u00e7ais correct ne suffisent pas \u00e0 authentifier un email. Cybermalveillance.gouv.fr recommande de recouper plusieurs indices et de v\u00e9rifier directement aupr\u00e8s de l\u2019organisme concern\u00e9 : <a href=\"https:\/\/www.cybermalveillance.gouv.fr\/medias\/2020\/01\/Fiche_memo_hameconnage.pdf\">m\u00e9mo officiel sur l\u2019hame\u00e7onnage<\/a>.<\/p>\n<h2>Une fen\u00eatre du navigateur annonce un virus ?<\/h2>\n<p>Une page web alarmante n\u2019est pas un diagnostic de votre ordinateur. Ne composez pas le num\u00e9ro qu\u2019elle affiche et ne donnez pas la main sur votre appareil. Fermez la page, puis contr\u00f4lez la situation avec les outils de s\u00e9curit\u00e9 d\u00e9j\u00e0 install\u00e9s. Les <a href=\"https:\/\/www.service-public.fr\/particuliers\/vosdroits\/R71822\">recommandations officielles sur le faux support technique<\/a> d\u00e9crivent cette mani\u00e8re d\u2019effrayer les victimes pour leur vendre un d\u00e9pannage.<\/p>\n<h2>Vous avez d\u00e9j\u00e0 r\u00e9pondu<\/h2>\n<p>Conservez le message et les informations utiles, sans le transf\u00e9rer \u00e0 tous vos contacts. Si vous avez communiqu\u00e9 un mot de passe, changez-le depuis le v\u00e9ritable service et v\u00e9rifiez les moyens de r\u00e9cup\u00e9ration du compte. Si vous avez transmis des coordonn\u00e9es bancaires ou effectu\u00e9 un paiement suspect, contactez rapidement votre banque par son canal habituel. Pour \u00eatre orient\u00e9, utilisez les <a href=\"https:\/\/www.service-public.fr\/particuliers\/vosdroits\/F34800?lang=fr\">ressources publiques sur l\u2019hame\u00e7onnage<\/a>.<\/p>\n<h2>Avant un v\u00e9ritable renouvellement<\/h2>\n<p>V\u00e9rifiez la dur\u00e9e, les appareils couverts, les syst\u00e8mes compatibles et les conditions de renouvellement automatique. Une nouvelle licence et une prolongation ne suivent pas n\u00e9cessairement le m\u00eame parcours. La <a href=\"\/fr\/product-category\/logiciels\/antivirus-securite\/\">s\u00e9lection antivirus et s\u00e9curit\u00e9<\/a> permet de comparer les offres ; elle ne remplace pas la v\u00e9rification de votre contrat actuel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une alerte pressante ne prouve pas que votre protection arrive \u00e0 \u00e9ch\u00e9ance. Voici comment v\u00e9rifier sans suivre un lien douteux.<\/p>\n","protected":false},"author":2,"featured_media":34985,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[237],"tags":[],"class_list":["post-34984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conseils-informatiques"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Une alerte pressante ne prouve pas que votre protection arrive \u00e0 \u00e9ch\u00e9ance. 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